Hi, I'm Eugenia Jongewaard

UX Designer and Customer Experience specialist. My passion is to connect people with great experiences providing better solutions for products and services. I also teach UX on You Tube

See my projects

or let's get in touch

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SOME CLIENTS & EMPLOYERS

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Latests Projects

This selection of my recent work will give you an idea of the kind of work I do, and the impact it generates on my clients and their customers.

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Turning a Music App into a Social Platform!

The idea behind this project was to create a desktop app version of a music app adding improvements and integrating social media features. I worked alongside the team at Gwtech following the ux process by conducting together interviews and usability testings.

More info comming soon

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Helping citizens find cool events!

I worked alongside Municipalidad de Córdoba to create a responsive web site for the events in Córdoba city. The challange here was to understand how people search and provide a seamless experience.

More info comming soon

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Making a photo stamp app easy to use

I worked with BeHappy team from Spain to develop a product that enables users to easily create image stamps on photo and video on the go without losing their time and being able to share this with their social media channels.

More info comming soon

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Connecting a team to their customers

I helped BeHappy team get closer to their customers by designing a responsive admin panel which allows their customer to access all of their account information and purchases. We conducted together usability researchs and card sorting tests to better organize the information arquitecture and solve old problems.

More info comming soon

Still unsure of what I do?

I care about the users, the interactions around them and of course your business.
Happy users/customers = happy business.

UX Design

The UX Design process helps us find problems to be solved on a product or service and the opportunities for successful business ideas. Users demand better interactions so it's not just about the look and feel it's about the entire experience. We can accomplish this by following different methods like user research, prototypying and testing.

Customer Experience

'Customer Experience' Is Today's Business Benchmark. Thanks to Social media and real-time interactive feedback every customer now expect to build a relationship with your business, rather than just touchpoints. Customer Experience is the future of Marketing

Whant to see more projects?

Check out my Dribbble
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UXTips YouTube Channel

UXTips is a spanish youtube channel about UX Design. I started this channel to spread the knowledge on this field and to create a community of people interested in ux so we can share together all our tips and learn from each other. Nowadays the channel has grown to more than 1,8000 subscribers from countries like Spain, Mexico, Argentina, Colombia, Chile and even from Brazil. I share all the news at www.uxtipsonine.com

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About me

Everything started with one book and my passion for building accesible web sites, yes at the time where Flash was the cool thing I preffered HTML, CSS and the W3C Standards. In 2007 I created a campaing to generate awarenes about accesibility web design. I found on this field a way to help others through design and I loved that idea.

For the last 13 years I worked for companies from Uruguay, Argentina, Spain and United States. I have been a speaker, teacher and academic advisor on Web Accesibility, User Experience and Customer Service. Now I'm sharing all I have learned and all I keep learning on my YouTube channel UXTips . Recently I have created the first Sketch Advanced Course in Spanish with more than 40 videos.

As a hobbie I love learning new languages and travelling, I have visited more than 30 cities and I currently speak Spanish, English, Portuguese and ein bisschen deutsch. ;)

Let's work together!

Contact me today for an informal chat about your requirements.